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Event Details
You're invited to our one-day bootcamp to learn more about Zendesk functionality that will further optimise your support team efficiency!
The Zendesk Training Tour is hitting 15 cities within just three weeks, and it's the only live training route we're running in Europe this year! The training is normally $1000, but you have the opportunity to register for your complimentary seat and join other Zendesk administrators for an overview of:
Fundamentals: Macros, Triggers, Automations and Channels
Customization: Portal look-and-feel; User roles
Management: In-depth analytics; Multiple brands; Languages and timezones; Knowledge base
Integration: Salesforce; Single sign-on; Ticket sharing; Migrating tickets and data from other help desks
The day is structured to deliver best practices and key concepts to users with any level of expertise - whether you're an experienced user or just getting started. You'll be guided by our professional Zendesk trainers and have the opportunity to build your network and connect with other Zendeskians during lunch and at a post-training recovery cocktail reception where, as always, the tab will be on Zendesk.
Grab your seat before space runs out!
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Time:
5.30-8.00 p.m.
Location:
Gustavino
Gustay Mahlerplein 16
When & Where
Radisson Blu Royal Hotel
Hammerichsgade 1
DK - 1611 Copenhagen
Denmark
Friday, October 28, 2011 from 10:00 AM to 5:00 PM (GMT+0100)
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Zendesk is the proven cloud-based help desk that is the fastest way to enable great customer service in rapidly growing companies. Zendesk is so easy to use, it's loved by support teams and their customers. More than 15,000 organizations including Sony, OpenTable and Groupon, trust Zendesk with their customers, partners and employees.
